Privacy Policy
How We Collect, Use & Protect Your Data
Operated by Foshan Hechuang Engineering Machinery Co., Ltd. — Business Reg. No. 91440605MAE6NT782U
🔒 SSL Encrypted
🚫 We Never Sell Your Data
✔ GDPR & CCPA Compliant
Effective Date: April 1, 2026 | Last Updated: June 12, 2026
At LIUCHUANG Parts (accessible at liuchuangparts.com), operated by Foshan Hechuang Engineering Machinery Co., Ltd., we take your privacy seriously. This Privacy Policy explains clearly what personal data we collect, why we collect it, how we use it, and what rights you have.
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Data Controller
Foshan Hechuang Engineering Machinery Co., Ltd.
Room 306, 3rd Floor, Self-Compiled Building, Dakeng Qiao Section, Songgang Shijie, Shishan Town, Nanhai District, Foshan City, Guangdong Province, 528234, China
Business Reg. No.: 91440605MAE6NT782U
1. What Data We Collect
We only collect information that is necessary to process and fulfil your order. We collect three types of data:
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Personal & Contact Information
Your name, company name, shipping address, billing address, postcode, email address, and phone number — collected at checkout to process and deliver your order.
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Technical Equipment Information
For custom-programmed ECM/ECU orders, we collect the Engine Serial Number (ESN) and Vehicle Identification Number (VIN) you provide. This information is used exclusively for programming your part and is never shared with third parties for marketing purposes.
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Website Usage Data
IP address, browser type, pages visited, and time spent on our site — collected automatically via cookies and analytics tools to improve site performance and user experience.
2. How We Use Your Data
We use your personal information only for the following purposes:
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Order Processing & Fulfilment
To confirm your order, process payment via PayPal, program custom ECM parts, and arrange shipping via DHL / FedEx / UPS.
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Order & Shipping Communication
To send you order confirmations, tracking numbers, and delivery updates. These are transactional emails only — not marketing.
🛠️
Technical Support
To respond to your enquiries, assist with ECM programming, and handle return or refund requests.
🛡️
Fraud Prevention
To detect and prevent fraudulent transactions and protect our customers and business from unauthorized activity.
📋
Legal & Customs Compliance
To fulfil our legal obligations, including customs declarations and cross-border trade documentation required by law.
✔
We do not send unsolicited marketing emails. We do not sell, rent, or trade your personal data to any third party for marketing purposes.
3. Third-Party Data Sharing
We never sell or share your data for marketing purposes. We share your information only with the following service providers, and only to the extent necessary to fulfil your order:
✈️ Shipping Carriers
DHL, FedEx, UPS — your name, address, and phone number are shared to arrange delivery and provide tracking.
💳 Payment Processor
PayPal — processes your payment securely. We never see or store your card details. PayPal’s own Privacy Policy governs their data use.
🛃 Customs Authorities
Required by law for international shipments. Shipment value, contents, and recipient details are declared accurately on customs forms.
⚖️ Legal Compliance
If required by law, court order, or regulatory authority, we may disclose your data as legally obligated.
4. Cookies
We use cookies — small text files stored in your browser — to make our website work properly and improve your experience. Here is what we use them for:
| Cookie Type |
Purpose |
Can You Opt Out? |
| Essential |
Keep your shopping cart, login session, and checkout working |
No — Required |
| Analytics |
Understand how visitors use our site to improve performance |
Yes — Browser Settings |
| Preferences |
Remember your language and region preferences |
Yes — Browser Settings |
You can manage or disable cookies at any time in your browser settings. Disabling essential cookies may affect checkout functionality.
5. How We Protect Your Data
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SSL Encryption
All data transmitted between your browser and our website is encrypted using SSL (HTTPS). You can verify this by the padlock icon in your browser address bar.
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No Card Data Stored
All payments are processed by PayPal using PCI-DSS Level 1 compliant infrastructure. LIUCHUANG Parts never sees, stores, or has access to your card number or banking credentials.
⚠️
Important Reminder
Never send your card number or banking details via email. Email is not a secure channel for transmitting financial information.
6. Your Rights — GDPR & CCPA
Depending on your location, you have the following rights regarding your personal data. To exercise any of these rights, contact us at help@liuchuangparts.com.
👁️ Right to Access
You can request a copy of all personal data we hold about you.
✏️ Right to Correction
You can ask us to correct any inaccurate or incomplete personal data.
🗑️ Right to Deletion
You can request that we delete your personal data, where we are not legally required to retain it.
🚫 Right to Object
You can object to us processing your data for purposes beyond order fulfilment, such as analytics.
📤 Right to Portability
You can request your data in a structured, machine-readable format to transfer to another service.
Questions About Your Data?
We respond within 30 days
Contact us any time to access, correct, or delete your data.
Legal Notice: This Privacy Policy applies to liuchuangparts.com, operated by Foshan Hechuang Engineering Machinery Co., Ltd. (Business Reg. No. 91440605MAE6NT782U). LIUCHUANG Parts is an independent aftermarket supplier not affiliated with Caterpillar, Cummins, Volvo, John Deere, or any OEM manufacturer. This policy may be updated periodically; the current version is always published on this page with the effective date shown above.
